Terms & Conditions

1. Introduction

These Terms and Conditions govern the supply of goods, interior design services, procurement services, styling services, installation services, consultancy services, and any other related services provided by Belux Interiors to the client.

Please read these Terms carefully before engaging our services or placing an order. By instructing Belux Interiors to provide services or supply products, you agree to be bound by these Terms and Conditions.

We reserve the right to amend these Terms from time to time. The version in force at the date of acceptance of your proposal, quotation, or agreement shall apply to your project.

2. About Belux Interiors

Belux Interiors is an interior design and procurement company specialising in residential and commercial interior design, styling, furniture sourcing, project coordination, and installation services.

3. Definitions

"Client" means the individual, company, organisation, or entity engaging Belux Interiors. "Contract" means the agreement between Belux Interiors and the Client incorporating these Terms, together with any proposal, quotation, specification, invoice, purchase order, or written correspondence relating to the project.

"Deliverables" means any concepts, mood boards, drawings, plans, schedules, specifications, presentations, visualisations, reports, procurement schedules, or other design documentation produced by Belux Interiors. "Goods" means furniture, lighting, accessories, fabrics, finishes, artwork, decorative items, fixtures, fittings, or any products supplied by Belux Interiors. "Services" means any interior design, consultancy, procurement, styling, installation, project coordination, space planning, or related services supplied by Belux Interiors.

4. Formation of Contract

A contract is formed when a quotation or proposal is accepted in writing, a deposit is paid, a purchase order is issued and accepted, or Belux Interiors commences work on the project. Any amendments to the scope of works, specifications, deliverables, or services must be agreed in writing and may result in additional fees.

5. Design Services

Belux Interiors shall provide services with reasonable skill, care, and professional diligence. Project timelines are estimates only and may be affected by client approvals, supplier lead times, manufacturing delays, delivery issues, site conditions, or circumstances beyond our control.

6. Fees & Payment

Fees for services and products will be detailed within the project proposal, quotation, invoice, or purchase schedule. Unless otherwise agreed in writing, design fees are payable in advance or in accordance with agreed payment stages, procurement items require full payment before ordering, and installation and styling services must be paid before commencement.

A deposit of 50% of the total quoted project value is required upon acceptance of the quotation and prior to commencement of design work, procurement, ordering, or project-related services. Belux Interiors reserves the right to suspend works, delay procurement, withhold deliveries, or postpone installation where payments remain outstanding.

7. Design Approval & Sign-Off

Prior to placing orders, Belux Interiors will provide drawings, specifications, schedules, mood boards, layouts, and design documentation for client review and approval. Written approval constitutes acceptance of all information contained within the design package and authorisation for Belux Interiors to proceed with procurement and ordering.

8. Bespoke & Made-to-Measure Products

All bespoke and made-to-measure products supplied by Belux Interiors, including curtains, Roman blinds, cushions, upholstered items, joinery, custom furniture, custom-made soft furnishings, and any specially manufactured item, are produced specifically to the Client's approved specifications and dimensions. These items are non-refundable, non-returnable, and non-cancellable once an order has been placed with the supplier or manufacturer.

9. Furniture, Lighting & Accessories

Furniture, lighting, accessories, artwork, and decorative items ordered by Belux Interiors are procured specifically for the Client's project following approval of the design package. Once orders have been placed with suppliers, they cannot be cancelled, amended, exchanged, or refunded unless the item is deemed faulty by the manufacturer.

10. Product Warranty

Furniture supplied as part of a Belux Interiors furniture package is covered by a 12-month warranty from the date of delivery against manufacturing defects in materials or workmanship, subject to the manufacturer's warranty terms and conditions.

The warranty does not cover general wear and tear, accidental damage, misuse, neglect, improper use or maintenance, staining or spillages, pet damage, damage caused by third parties, damage caused during relocation or moving, natural fading or ageing, minor variations in colour, texture, grain, finish, or fabric batches, or damage resulting from environmental conditions.

11. Limitation of Liability

Belux Interiors shall not be liable for loss, damage, cost, or expense arising from client-approved specifications, measurements, or instructions; changes requested after sign-off; supplier or manufacturer delays; acts or omissions of third-party contractors; fair wear and tear; or improper use, handling, cleaning, or maintenance of products supplied.