Privacy Policy

At Belux Interiors, we are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, engage our services, or communicate with us.

1. Information We Collect

We may collect personal information including your name, email address, telephone number, postal address, company name where applicable, project details and requirements, and any information you provide through contact forms, consultations, emails, or correspondence.

We may also collect technical and usage information including IP address, browser type and version, device information, operating system, website usage data, referral source, pages visited, time spent on our website, links clicked, and interactions with website content or marketing communications.

2. How We Use Your Information

We use your information to respond to enquiries, provide customer support, prepare quotations and proposals, deliver design services, manage projects, communicate with clients, process payments and invoices, improve our website and services, send relevant updates where consent has been given, comply with legal obligations, and protect our business rights.

3. Sharing Your Information

Belux Interiors does not sell, rent, or trade personal information to third parties. We may share information with trusted suppliers, contractors, manufacturers, service providers, hosting providers, IT support, software platforms, professional advisers, regulators, law enforcement agencies, courts, or any successor business where required.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, tax, and reporting requirements. When personal information is no longer required, it will be securely deleted or anonymised.

5. Your Rights

Under data protection legislation, you may have the right to request access to the personal information we hold about you, request correction, request deletion, restrict or object to certain processing, withdraw consent, request transfer of your personal information, or lodge a complaint with the Information Commissioner's Office.

6. Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website performance, and support marketing activities. You can manage or disable cookies through your browser settings.

7. Data Security

Belux Interiors takes appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction. No electronic transmission or storage method can be guaranteed to be completely secure.

8. Marketing Communications

Where you have opted in to receive marketing communications, we may send information about our services, projects, promotions, or company updates. You may unsubscribe at any time.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Updates will be published on this page together with the revised effective date.

10. Contact Us

Belux Interiors
Email: info@beluxinteriors.com
Telephone: 020 8502 33088
Suite One, East Wing, Sterling House
Langston Rd
Loughton
IG10 3TS

Effective Date: October 2025